When downloading Real Player, I was charged $34.05 erroneously by Direct Marketing Catalogue Retail Merchant?
I did not authorize the charge to be placed on my card and Real Player has no knowledge of the charge. Real Player says,"I have no account with them and I am not in their financial system only the free ‘Real Player download!
You should contact the concerned authority with payment proof attachment and other details. They should rectify the error and return the charges